Subscription
Terms of service
What the subscription covers, how to cancel, what we each ask of the other.
The full terms are being drafted by a lawyer and will be published on this page. What you read below is a summary of how we work, in plain words: it is not the contract yet and does not take its place.
Who you are contracting with
Scelto is a service provided by IDEA RICAMO S.R.L., Strada del Francese 117/11, 10156 Torino (TO), Italy — VAT and tax code no. 09241460014, Turin Business Register no. TO-1035892. The subscription is with that company, and that company invoices it.
What the service is
Scelto is a subscription service: an app for your sales reps' phones and storage on our server. It records what a customer picks out of your samples, sends him the page with the photos straight away, and keeps the record of those selections together with the reminders. There is nothing to install at your premises.
The free trial
The trial lasts for the number of days shown on the plans page, asks for no credit card and does not turn itself into a subscription: nothing is charged when it ends. During the trial the app is the complete one.
Prices and invoicing
The current prices are always the ones shown on the plans page: the plan fee plus the cost of each rep beyond those included. They exclude VAT, as is usual between businesses; companies in other European Union countries with a valid VAT number pay no VAT. The subscription is invoiced to the company that holds the account.
If we change a price, existing subscribers hear about it beforehand and never find it charged without notice.
Accounts and sales reps
Whoever signs up becomes the account administrator: they create the reps, decide what each may do and deactivate them when they leave the company. Credentials are not shared between people: one account per person. The number of active reps is the one in the plan you chose.
Cancelling
No minimum term and no penalties: just write to us. The subscription stays active until the end of the period already paid for, then sign-in stops. We do not delete your data on our own initiative; if you want it erased, you ask and we erase it.
What we ask of you
- To use the service for your work and within the law.
- To have the right to process the customer data you enter: it stays yours, and you are the controller of it. We hold it on your behalf (see the privacy policy).
- To keep your credentials to yourself and tell us if you think somebody has taken them.
- Not to upload content that is not yours or that you are not allowed to show.
What we promise you
- To keep the service running and to warn you when maintenance requires stopping it.
- Not to use your customers' data for any purpose of our own and not to pass it to anybody.
- To answer when you write, as people who know the app.
Interruptions, liability, governing law
No online service stays up forever: an interruption can happen, ours or a supplier's. Limits of liability, warranties, governing law and jurisdiction are the parts we are drafting with the lawyer, and they will appear in the final text of this page.
Write to us
For any question about these terms: info@scelto.app.
Page updated October 2026.